Questions and Answers

Dodge Durango No Juice, Won't Start Q. Hi, I hope you can help us out. We need our car back working again since my wife uses it for work. I own a 1999 Dodge Durango. It has 58,000 miles on it and has an automatic transmission. I left the tail gate open for two or three hours yesterday and when I went to start it, it was completely dead. No lights or clicking sounds.

Then I took the key out of the ignition and a clicking sound came from behind the glove box. It lasted about five seconds and stopped on it's own. I went to Wal-Mart and bought a new battery since it was late and I was desperate. I swapped them out and still nothing happened. All wires were tight and clean.

This happened about two years ago and the dealer fixed it. That time a dome light was left on overnight. Why is this happening and how do I fix it? I really want to fix it myself and not pay them for repeated trips to fix the same problems.

Thank you,
Brian and Mary Jo

A. When the armed Vehicle Theft Security System (VTSS) senses that the battery has been disconnected and reconnected, it enters its power-up mode. In the power-up mode the alarm system remains armed following a battery failure or disconnect. If the VTSS was armed prior to a battery disconnect or failure, the system will have to be actively or passively disarmed after the battery is reconnected.

The alarm can be disarmed by locking the vehicle and turning the drivers door lock to the lock (arm) position. Wait a few minutes then unlock (disarm) the drivers door and the vehicle should start.

If the VTSS has been disabled in the high-line Central Timer Module (CTM), the VTSS feature must be re-enabled using the Chrysler DRB scan tool. The clicking you heard was probably from the CTM located behind the glove box.